Effective CRM
RSSTwitterFacebookLinkedInGoogle+
  • Home
Share →
Tweet Buffer
Currently viewing the category: "Software"

Trends in the CRM Software Market 2012

On January 10, 2012 By Mike Boysen
Salesforce.com

I don’t make it my job tracking trends in the CRM software market, Paul Greenberg already does this here http://www.zdnet.com/blog/crm/crm-watchlist-2012-the-winners-list/3966. After reading his post today, though, I decided to circle back to a quick and dirty analysis I did the other week after hearing that Google Insights actually had a strong correlation [...]

Continue Reading

The Ground -Up Product Penetration & Disruption Model

On March 21, 2011 By Mike Boysen

Do you work in an Enterprise that organizes itself though a command & control hierarchy, makes decisions behind closed doors, and basically prevents you from collaborating with your team – and worse, your customers? If this sounds like you, there is hope that one day your Enterprise will find itself with a Universe of pre-connected [...]

Continue Reading

A Long Tail Look at CRM as a Platform

On August 27, 2010 By Mike Boysen

I’ve been reading a simple, yet really really cool book this week. It’s called Business Model Generation: A Handbook for Visionaries, Game Changers, and Challengers. When Wim Rampen mentioned it recently the titled sounded a lot like me (ok, 1/3 – challenger).  As with most things I’m attracted to, it’s a simple framework [...]

Continue Reading

Be A Nimble Organization – Social CRM With Potential

On June 13, 2010 By Mike Boysen

[widget id="ad_unit-3"]ad_unit-3[/widget]We’ve been all over the social customer and the social business to the point now where it’s becoming annoying. Frankly, if you’re a business owner, executive or professional you’re probably ready for some stuff that fits into the job you already have – not a job the social media companies hope that you’ll have. [...]

Continue Reading
  • Contributors

    • Anthony Nemelka RSS feed (2)
    • Esteban Kolsky RSS feed (103)
    • Graham Hill RSS feed (7)
    • Kate Leggett RSS feed (30)
    • Mark Tamis RSS feed (25)
    • Michael Krigsman
    • Mike Boysen RSS feed (68)
    • Mitch Lieberman RSS feed (53)
    • Prem Kumar Aparanji RSS feed (74)
    • Wim Rampen RSS feed (26)
  • Recent Posts

    • Products Come and Go – Customers Will Always Have Needs
    • Trends in the CRM Software Market 2012
    • Forrester’s Top 15 Trends for Customer Service in 2012
    • Lithium Closes Round D of Funding – First Take
    • A Healthy Diet of Email
  • Categories

Avatars by Sterling Adventures
PageLines by PageLines