Customer Lifetime Value - Effective CRM

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Currently viewing the category: "Customer Lifetime Value"

Making CRM Pay: A Customer Value Management Perspective

On October 4, 2011 By Graham Hill

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Top 5 reads on this blog over the past 6 months..

On July 16, 2011 By Wim Rampen

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Value Co-Creation Canvas

On June 26, 2011 By Wim Rampen

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The Best CRM Article Ever Written

On February 4, 2011 By Mike Boysen

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Destroying Customer Value

On January 20, 2011 By Wim Rampen

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Customer Experience–Can it be Directed from the Social Media Side (Silo) of the Business?

On January 14, 2011 By Mike Boysen

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Service Design meets (Social) CRM

On January 13, 2011 By Wim Rampen

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Who Do You Engage in a Freemium Business Model? Everyone?

On September 30, 2010 By Mike Boysen

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My Painful Journey from CRM to Social CRM

On August 21, 2010 By Mike Boysen

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P90X – Proof That You Must Be 100% Customer-Centric To Keep Advocates

On May 31, 2010 By Mike Boysen

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