September 2010 Archives - Effective CRM

Who Do You Engage in a Freemium Business Model? Everyone?

On September 30, 2010 By Mike Boysen

The Freemium business model has been on the rise lately (but it’s not new), largely due to the ease with which scalable cloud based solutions can support it. CRM and related platforms/services are no exception. Whether it’s a 30 trial, or a no cost perpetual set of reduced functionality, it’s being tried over and over [...]

My Life, Next Few Months

On September 29, 2010 By Esteban Kolsky

Here we go again… the end-of-the-year conference season is upon us, life is getting very, very interesting again… So, what’s going on this time? Lots… and all very much fun. (BTW, if you ever need to find out where I am — the widget to the right of this screen — feeds directly from Plancast [...]

Tooling for the future business

On September 28, 2010 By Prem Kumar Aparanji

Source: FlickrAs per Epsilon Industries' Glossary: "Tooling is another name for both the process of creating the molds and other tools necessary for producing parts and the actual molds". And this is exactly what I am trying to do right now, tooling to...

Building Bridges

On September 25, 2010 By Mitch Lieberman

This post is a collaborative effort, not interview style, nor highlighting individual perspectives. While attending the VRM+CRM conference, we decided that if we were really going to build a bridge, it needed to be done together. Lauren Vargas and Mitch Lieberman There has been a lot of talk, ‘he said she said’ unproductive sort of [...]

Some Guest Posts for You to Read

On September 21, 2010 By Esteban Kolsky

There are three posts I wrote recently, not on my blog, that are very interesting (yes, my opinion is biased – I know). I wrote my monthly contribution to TheSocialCustomer.com. I am asking the question, is Social Done? Of course, the answer to me is Yes – so I explore a little bit more what [...]

Friday Roundup (Yes, On Monday…)

On September 17, 2010 By Esteban Kolsky

(I was all set to put out this last Friday when I was asked to wait for news that did not come through — sorry for the delay) Ok, here we go again… Roundup Time! First, a big, huge thanks to all who said it was a good idea to do this and to those [...]

Real Time Collaboration Platforms Help You Get Dumb as Hell… Guaranteed!

On September 11, 2010 By Mike Boysen

This started off as one of my typical attempts to generate debate in the Accidental Community the other day – just for fun. Then I started thinking about Hives and the Borg and realized that maybe I was onto something. Could the socialatti be wrong about collaboration? It was fun to play the devil’s advocate, [...]

Future of Work?

On September 10, 2010 By Prem Kumar Aparanji

Source: FlickrMillenials, or rather any generation, are a product of their era - especially the one they witnessed/endured during their teens. And this then manifests itself back on the world when they enter the work world.Benioff, CEO of Salesforce.co...

Friday Roundup (aka Desperate Attempt to Post Something)

On September 10, 2010 By Esteban Kolsky

Yes, Yes, Yes… I have been absent. It is not that I am not doing anything, mind you – I have been working on the future of Social Business, and it is looking very, very cool. My clients, who I do get to pick thankfully, have some of the coolest ideas around, and they are [...]

Of Gurus, Pundits, Mantras and Social CRM

On September 7, 2010 By Prem Kumar Aparanji

From Darkness to Light. Source: FlickrJacob Morgan, Principal of Chess Media Group who taught me to eat with chop sticks and introduced me to Sushi, has a personal rant about social CRM gurus & guidance out there on CMS Wire. I tried posting a co...

Who Do You Engage in a Freemium Business Model? Everyone?

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